Pietro Casella

Value Delivered

● Supported 5+ international BPM programs by providing worldclass BPM services
● Setup of a nearshore BPM Support and Operations center, rendering aggressive SLA, outstanding customer satisfaction and significant cost reductions
● Off the marks customer satisfaction as proven by a 35% growth and 60% internationalization.

Responsibilities

● Selecting and developing world-class BPM professionals
● Enabling international customers on BPM best practices, with a focus on value anticipation.
● BPM Architecture and Project Management
● Full Sales cycle management

Value Delivered

● Streamlined financial closing process and consolidation on two major Banking delivering >75% reductions in time and effort.
● Increasing corporate accountability and visibility, while increasing budgeting frequency (yr to quarterly) through the implementation of complex multi-corporation budgeting and reporting solutions.
● Supported treasury management through an automated Liquidity reporting for ALCO committees.
● Improved BPM adoption through the implementation of a collaborative business processes repository.

Responsibilities

● Sales and pre-sales of products and services to multi-sectorial clients, focusing on Corporate Performance Management (CPM) and Business Process Management (BPM) solutions
● C-Level communication, proposals and negotiation
● Managing complex performance management projects, consistently delivering on time and on budget solutions of financial management, business process management and system integration
● Overseeing international software vendors partnerships and deploying global activities on the portuguese market
● Coordinating internal activities including marketing, customer support and IT management
● Experience in Banking Sector, Manufacturing, Construction and Transportation

Value Delivered

● Successful execution of long term IT strategy for major Health provider.
● Roll-out of an integrated, multi-site Hospital Management Solution covering all business processes.
● Enablement of continuous improvement practices of IT Processes

Responsibilities

● Project Management and IT Architecture on a large-scale, multi-site and multi-technology deployment, including ERP, Hospital Management System, Integration Services and Business Analytics
● Coordination of all data Migration, Integration, Go-live and support operations
● Reengineering of the holding’s financial reporting and auditing processes
● Outsourcing Team coordination

Value Delivered

● Supporting the execution of a pluri-anual Strategy for a major Transportation Corporation through the adoption of a fully automated Balanced Scorecard.
● Full automation of a multisite hospital management solution for a large Health care provider.

Responsibilities

● Technical team leadership on large scale ERP, integration and development projects
● Pre-sales for the industrial and health care sectors
● Business analysis and implementation of Performance management and BI solutions
● Financial process analysis and reengineering and Activity Based Costing implementation

● Teaching Assistant for a first year undergrad course on Algorithms and Data Structures
● Research Assistant at the Synthetic Characters Group at INESC
● Published research results on three peer reviewed conferences (IVA01, IVA02, ICVS02)

● Developed a workflow management solution for make-to-order companies, EU funded project
● Developed dynamic websites (ASP, FLASH, JS, JAVA)
● Authored a custom image meta tagging software for a Large Portuguese Foundation